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Addison and Lombard Auto Repair

Auto Plus Inc. Addison

5
Auto Plus Inc. Addison

Friendly but above all knowledgeable. They go the extra mile for customer service

5
Auto Plus - Lombard

Great and friendly service. Even though I went for an oil change and tier rotation, they found other safety issue with my car that needed attention. They care about your car.

5
Auto Plus - Lombard

great service and price. Thanks

5
Auto Plus Inc. Addison

my go to guys

5
Auto Plus Inc. Addison

Great service as always. Will always go back to this place and recommend it to friends. Quick service. Cost effective. Great service.

5
Auto Plus - Lombard

**First Time Customer sharing my experience at their Lombard location on 11/16/21** I have found my new go to mechanics and will gladly make the 50+ minute drive from now on based on such a terrific job and a wonderful customer service experience!!! (I live in Chicago) I got my car serviced here using a Groupon and I will definitely be back with or without any kind of discount or deal. Not only did they do a great job, they were timely, friendly and most of all HONEST!!! A true, no BS, honest mechanic and/or dealership maintenance department is like finding a fully employed millennial or a gen z with no social media platform or account. (I'm one of y'all :•) but with a job) Lolol I came to CK Auto for regular maintenance and was also expecting to have an additional service that the last place I took my car to told me I needed ASAP. And that was after buying 4 new tires from them. At the moment, I declined and said I'd have it done next time. After arriving at CK Auto, I told them what was recommended to me by this other place. They said they would look into it before starting any work. After checking everything out, the manager came back and told me everything was fine, the readings were where they were supposed to be and I didn't need to have anything done at this time. His customer service was above and beyond, his patience and the time he spent explaining everything was a such a wonderful change of pace. We, as a country, are losing the importance of what it means to have a relationship between the patrons and the employees. Everyone has an attitude and acts like we, the people funding their paychecks, are inconveniencing them. Especially if you have a question or need any type of help. Unfortunately this is happening in all types of businesses and services everywhere. From healthcare to law enforcement and security, legal help and advice, restaurants, teacher's, professors, educational institutions, retail and grocery stores, airports, salons, ect.,ect., The big oil change service stations are all about upselling and pushing products and services on unknowledgeable customer's, (e.g., non-mechanics, car dealers and old school Dads). The man that reviewed everything with me and his guys were awesome. The best part was saving me almost $200 on something I didn't need. He could have easily done it and charged me for it since I had asked that it probably needed to be done basing it on another mechanic. Thank you once again for doing the right thing and not taking advantage of me. And for that, you have a repeat customer in me and my Black Beauty!! We will see you soon :)

5
Auto Plus Inc. Addison

Work was done in a timely fashion and given a loaner car to use. Nice people working the counter. Very pleasant atmosphere.

5
Auto Plus Inc. Addison

Needed a hitch installed on a KIA Soul. I was able to get an appointment the same day. I could not be happier. Excellent service, reasonably priced. Thank you Mike!!

5
Auto Plus - Lombard

Employes are fantastic!

5
Auto Plus - Lombard

I have been bringing my cars here for service for years and years. Always wonderful service, never felt overcharged, awesome employees.