Auto Plus - Lombard
**First Time Customer sharing my experience at their Lombard location on 11/16/21** I have found my new go to mechanics and will gladly make the 50+ minute drive from now on based on such a terrific job and a wonderful customer service experience!!! (I live in Chicago) I got my car serviced here using a Groupon and I will definitely be back with or without any kind of discount or deal. Not only did they do a great job, they were timely, friendly and most of all HONEST!!! A true, no BS, honest mechanic and/or dealership maintenance department is like finding a fully employed millennial or a gen z with no social media platform or account. (I'm one of y'all :•) but with a job) Lolol I came to CK Auto for regular maintenance and was also expecting to have an additional service that the last place I took my car to told me I needed ASAP. And that was after buying 4 new tires from them. At the moment, I declined and said I'd have it done next time. After arriving at CK Auto, I told them what was recommended to me by this other place. They said they would look into it before starting any work. After checking everything out, the manager came back and told me everything was fine, the readings were where they were supposed to be and I didn't need to have anything done at this time. His customer service was above and beyond, his patience and the time he spent explaining everything was a such a wonderful change of pace. We, as a country, are losing the importance of what it means to have a relationship between the patrons and the employees. Everyone has an attitude and acts like we, the people funding their paychecks, are inconveniencing them. Especially if you have a question or need any type of help. Unfortunately this is happening in all types of businesses and services everywhere. From healthcare to law enforcement and security, legal help and advice, restaurants, teacher's, professors, educational institutions, retail and grocery stores, airports, salons, ect.,ect., The big oil change service stations are all about upselling and pushing products and services on unknowledgeable customer's, (e.g., non-mechanics, car dealers and old school Dads). The man that reviewed everything with me and his guys were awesome. The best part was saving me almost $200 on something I didn't need. He could have easily done it and charged me for it since I had asked that it probably needed to be done basing it on another mechanic. Thank you once again for doing the right thing and not taking advantage of me. And for that, you have a repeat customer in me and my Black Beauty!! We will see you soon :)